Most helpful review

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Verified Reviewer
New Reviewer

Poor service not sure how this works for others they just read scripted anwers

no US local number your chat or call will divert to call center. process takes forever. I called and check our domain issues everyday they keep telling me 24 hours but honestly no updates. Higher management should hire someone to check your customer service.

User's recommendation: no not at all I will not other feel what I've been thru.

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ID
#3405268 Review #3405268 is a subjective opinion of poster.
Location
Sherman Oaks, California
Preferred solution
US local numbers to help case to case basis.
I was billed by Network Solutions for a service I did not order. Hosting. Initially, the representative said she would cancel the service so there wouldn't be any future billing and intimated that the payment made was not going to be refunded. I requested a supervisor...
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ID
#3469864 Review #3469864 is a subjective opinion of poster.
Location
Seabrook, Texas
New Reviewer

Resolved: 965291****

Update by user Feb 04, 2022

Company fixed the issue and I have been provided with apology.

Original review posted by user Feb 04, 2022
Network verry bad work villege areas above 3months not working. Please check out the website in my area.

User's recommendation: Good works for future.

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Resolved
ID
#3313742 Review #3313742 is a subjective opinion of poster.
Pros
  • Easy to navigate website
Cons
  • Every thing
Loss
$568
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Do not use this company

After a year of a special offer this company started auto billing me at an inflated rate for my domain and also charging me for monthly services I didn't request. When I tried to email to complain, they needed me to call customer service to address this issue.Whenever it got escalated I was sent back to the beginning of the queue and it never got resolved. This repeatedly happened and I don't have the time to keep sitting on hold.

User's recommendation: NEVER USE THIS COMPANY.

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ID
#3118088 Review #3118088 is a subjective opinion of poster.
Cons
  • Charged me for unrequested services and were not contactable
Loss
$300
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
Several years ago they took money out of my credit card account without notify me, prior to taking the money. I try to retrieve all my money but that was impossible only got part of it. today in 2021, they are still trying to steal my money even though I told them...
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ID
#3094007 Review #3094007 is a subjective opinion of poster.
Location
Cheshire, Connecticut
Cons
  • More cons no pros

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New Reviewer

THEY STEEL YOU MONEY

Several years ago they charged my cerdit card withoue notifying me. I want after them with no success in getting all my money back... this is paramount to racketeering. Customer service is rude they talk over you, they don't listen you have to repeat yourself numerous times be safe, don't give them their credit your credit card because they will charge without your knowledge stay away stay far, far away.

User's recommendation: Stay away.

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ID
#3093903 Review #3093903 is a subjective opinion of poster.
Location
Cheshire, Connecticut

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Verified Reviewer
New Reviewer
Network Solutions - Fraudulent use of my credit card
Network Solutions is a scam. It's a website that offers domains to be able to promote your business. I had to registered to use their site and automatically realized their services were not going to meet my needs. In my photo attached it says ordered and It's because...
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ID
#3066412 Review #3066412 is a subjective opinion of poster.
Service
Network Solutions Domain Service
Cons
  • Unauthorized use of my credit card
Loss
$49
Preferred solution
Full refund
New Reviewer

Kündigung und Auth Code Abfrage

Dear Sir, Termination and Auth Code Query Reason: Change of provider for the domain: drdousti.com Please send the Auth Code to: drdousti@***.de Yours Dr.med.dent. Ozra Dousti Schloßstrasse 9, D-49074 Osnabrück
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ID
#3054518 Review #3054518 is a subjective opinion of poster.
Preferred solution
Termination and Auth Code Query Reason: Change of provider for the domain: drdousti.com

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very unhappy

Update by user Oct 07, 2021

still on hold

Original review posted by user Oct 07, 2021
service lack of knowledge on your part. help line is a joke. why do i have to right 100 symbols,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

User's recommendation: dont buy this products ive been on hold so far for 1 hour . i keep getting passed around. terrible service and everyone as they are passing me off to another person says is there something else i can help you with!!! what you haven't helped me so far.

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ID
#2947431 Review #2947431 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Impossible company to deal with

Original review updated by user Aug 28, 2021
I bought a domain name from them. It never actually worked. They dilly-dallied wasting my time and then I asked for a refund when it became clear this is just a shill company. They then wanted me to call a phone number and specified very short hours, during which I would be working and unable to access a cellphone. Finally I called and was told I should have called days, during which time they were still wasting my time with non working "solutions". Anyway... I never got a refund and had to pursue it through my bank.

User's recommendation: Never deal with these sharks.

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ID
#2818836 Review #2818836 is a subjective opinion of poster.
Cons
  • Extremely dishonest
  • No support whatsoever
Loss
$15
Preferred solution
Full refund

California collective outlet

Network Solutions - California collective outlet
California collectiveoutlet.com was my website for years jamboree was hosting it last which no longer you can get a hold of them I try to renew it for the last 2 years and called Network solution they tell me it's for sale for $11,700 how can that be I've owned that company since 2011 and have it registered with the state of California but yet I can't get my own website back Network solutions still can't hosted until jamboree gives information which is no body at jamboree to get permission from yet Network solution has it for sale for $11,700. I want to know who I'm supposed to call the FBI to call to get this straightened out the FBI
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ID
#2658879 Review #2658879 is a subjective opinion of poster.
Location
Sacramento, California

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Verified Reviewer
New Reviewer

Mafia-type arm-twisting practices

Network Solutions - Mafia-type arm-twisting practices
Refusing to provide transfer codes not only for domains, expired 1 day ago, but also for a domain expiring only tomorrow. They say: pay first (their extreme renewal fee), only then we will provide you with the transfer code.

User's recommendation: Avoid Network Solutions!!

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ID
#2425803 Review #2425803 is a subjective opinion of poster.
Service
Network Solutions Domain Service
Pros
  • None noticed
Cons
  • Extremely dishonest
  • Extorting money from customers
Loss
$95
Preferred solution
Provide reqested transer code.

An employee stole money from my account and fradulently used my name and account

thousands of e mails were stolen, false ones issued, book royaly funds diverted, by a networks solutions employee and i got life threatening e mail.

User's recommendation: do not use service.

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ID
#2249235 Review #2249235 is a subjective opinion of poster.
Location
Sand Springs, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They Hijacked the domain

Network Solutions went down for 5 days around November causing e-mails to cease. So a domain transfer to GoDaddy was requested. The steps were followed but the request was rejected repeatedly. The same instructions are sent over and over but the links on the website show the setting are already set and the link to request another transfer will not work now. They are trying to go past the time so the account gets locked for 60 days. Additionally, the mistakenly cancelled the e-mail account which now cannot be used because the domain is locked. This company is a FRAUD!! Don't even consider them, your account will be held hostage.

User's recommendation: Use anyone else!

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ID
#2248154 Review #2248154 is a subjective opinion of poster.
Service
Network Solutions Domain Service
Cons
  • Lock your own account against your will
Preferred solution
Transfer the domain to GoDaddy
New Reviewer

Worst customer service

Poor customer service, they cause problems with I phone and I have waited 2 hours on the phone for a tech.
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ID
#2232562 Review #2232562 is a subjective opinion of poster.
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer
I have had my website hosted by Network Solutions for about fifteen years or so and while by no means was this a stellar experience, at least you could get some sort of customer service be it technical or just account related. So i have my mobile website hosted by them...
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ID
#2162914 Review #2162914 is a subjective opinion of poster.
Service
Network Solutions Technical Support
Cons
  • No support whatsoever

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